Online mental health support is breaking down barriers. We look at the potential of artificial intelligence and strategies for avoiding the pitfalls.
Online mental health support is breaking down barriers. We look at the potential of artificial intelligence and strategies for avoiding the pitfalls.
AI tools are a powerful way to help meet increased needs for behavioral health support if we can avoid the dangers. So, how can you use AI for good in your organization?
Digital health is at a crossroads. To truly revolutionize care, we must move beyond incremental improvements and embrace solutions that disrupt the status quo – solutions that scale globally, reduce costs, and open doors for the millions waiting to jump at accessible care.
Young people globally are disproportionately affected by mental health issues. Between 2015 and 2020, Canadian youth aged 16–24 experienced a sharper decline in mental health compared to the general population, mirroring trends seen worldwide. Suicide remains the second leading cause of death among youth globally, a grim statistic that highlights …
We’re teaching people to ride horses in a world that demands they drive Teslas. The landscape of technology has evolved dramatically—from Google searches to AI-powered tools that perform complex tasks. But what about our mental health training programs? Are they preparing professionals for the realities of the digital age? This …
AI technology has brought significant advancements in various fields, including mental health care. AI chatbots, designed to provide mental health support, have become increasingly popular as tools to assist individuals in managing their mental health. These chatbots offer various services, from immediate crisis intervention to ongoing therapeutic conversations. However, despite …
We have all felt inspired, and overcome by awe at the resilience we see demonstrated through someone who has accomplished a remarkable feat or overcome a significant obstacle. Yet, for someone connecting with a story of mental health, research shows that stories that highlight recovery and coping strategies not only …
This paper provides a commentary emerging from work by authors with lived experience, and those without, that explored accountability in digital mental health technologies and services. The commentary offers guidance to anyone interested in supporting lived experience-led, and collaborative governance of, digital mental health technologies. This guidance, drawing on interdisciplinary …
Global Leadership Exchange focuses on sharing knowledge and providing leaders around the world with connections, resources and support to develop their leadership skills. We do this in a collaborative and open way that stimulates problem solving actions. There are many of those problems to consider in the fields of mental …
Use of artificial intelligence (AI), advanced analytics, and workflows are going to be required for mental health organizations to be more efficient and effective, maximize revenue, and provide improved outcomes. In fact, we’re seeing a growing number of AI technologies and algorithms in use by mental health providers. Those who …
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Andrew is a visionary change maker in New Zealand’s e-health landscape. As Aotearoa New Zealand’s youngest CEO in the health sector, Andrew solves heath issues by identifying solutions through both a traditional and innovative lens. Throughout his career he has been committed to changing the country’s health system from the inside out, and growing people so they can deliver better health outcomes.
Andrew has been CEO of Whakarongorau Aotearoa (formerly Homecare Medical), a social enterprise providing national telehealth services, since its establishment in 2015. The organisation has grown exponentially in that time from 150 people to today’s workforce of 2,500. Andrew is dedicated to solving inequitable access to health care by creating partnerships in provincial and rural areas to support ethnic communities including Māori and Pasifika, empowering local organisations to provide solutions for the own communities.
Whakarongorau Aotearoa’s 24/7 services operate across seven digital channels including voice, webchat and text, and are supported by clinical teams including more than 200 nurses, paramedics and specialists.
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Victoria is CEO of Mental Health Innovations, the charity behind SHOUT, the UK’s first 24/7 crisis text service. From 2011 to 2017, she was Director of Programmes at The Royal Foundation, building a portfolio of projects including the Invictus Games, Coach Core, United for Wildlife and Heads Together.